ORDER INFORMATION

PRODUCTION REQUIREMENTS
Production time begins from receipt of all required details based on your specific product(s). This includes, but is not limited to:

ADDITIONAL IMPORTANT NOTES

ACCEPTED FORMS OF PAYMENT

PAYMENT INFORMATION

SHIPPING INFORMATION

DELIVERY INFORMATION

STORAGE FEES

ESTIMATED COMPLETION

Completion and delivery dates are estimates and may change due to factors beyond ETĒLINE'S control. ETĒLINE is not responsible for delays caused by force majeure or other uncontrollable events, including government actions, war, shortages, labor issues, natural disasters, or manufacturing contingencies.

If production is delayed, in whole or in part, due to factors beyond its reasonable control, ETĒLINE is entitled to additional time for production as reasonably necessary. Acceptance of goods by the buyer constitutes a waiver of any claim for damages due to delays in the delivery of those goods.

WARRANTY

ETĒLINE warrants goods for one year, excluding damage from misuse, accidents, temperature variations, abuse, neglect, mishandling, or normal wear and tear. 

PRODUCT

Product images are for illustration only. We strive for accuracy across design and colors, but your computer may display product in different formats and colors. Drawings, descriptive content, weights, dimensions, descriptions, and illustrations found in printed or digital materials, website, or advertisements are approximate and provided as general information about the product.

Delivered products may have slight variation and differ due to natural characteristics and reactions in the materials we use, as well as hand application and bespoke nature of finishes. All materials are considered “living” and may vary in color, tone, and character; no exact match is guaranteed. 

CLIENT RESPONSIBILITIES

When placing an order with ETĒLINE, you hereby consent to the following terms:

Payments are non refundable and all product is made-to-order therefore cannot be returned
For providing precise dimensions and final specifications
Verifying item(s) will fit through all aspects of designated space including doorways, elevators, etc. to its final location
Ensuring products are stored responsibly upon receipt by installers & receiving warehouses.
Thoroughly inspect all products upon receipt and inform ETĒLINE of any damages, including accompanying photos, within 72 hours